Washington Metropolitan Area Transit Authority Customer Services

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Headquarters

(202) 637-7000


Customer Service

(202) 637-1328




Address

600 5th Street, NW Washington, DC 20001

About Washington Metropolitan Area Transit Authority

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The Washington Metropolitan Area Transit Authority (WMATA) is a government agency that runs transit services in the Washington, D.C. metropolitan area. It was created by the US Congress as an interstate compact between Washington, D.C., Maryland, and Virginia. The WMATA is commonly referred to as ‘Metro’.

The WMATA provides rapid transit service under the Metrorail name, fixed-route bus service under the Metrobus brand, and paratransit service under the MetroAccess brand. In 2021, the system had a ridership of 117,605,900, or about 565,700 per weekday as of the second quarter of 2022.

The authority also operates the DC Circulator bus system as part of a public–private partnership. WMATA has its own police force, the Metro Transit Police Department.


Founded

1967


Employees

5300


Revenue

$2.9 billion


Category

Cities, Towns & Municipalities, Association, Provide safe and reliable public transportation


Competitors

washington.org, dccirculator.com, washingtonian.com, mta.maryland.gov, freetoursbyfoot.com


SIC

96, 962


NAICS

9221, 92612

The Washington Metropolitan Area Transit Authority headquarters are located at 600 5th Street, NW Washington, DC 20001.

Washington Metropolitan Area Transit Authority has 5300 employees.

Competitors of Washington Metropolitan Area Transit Authority include washington.org, dccirculator.com, washingtonian.com, mta.maryland.gov, freetoursbyfoot.com.

Paul Wiedefeld is the Chief Executive Officer for Washington Metropolitan Area Transit Authority. You can contact the CEO by writing to Washington Metropolitan Area Transit Authority, 600 5th Street, NW Washington, DC 20001.

The SIC code for Washington Metropolitan Area Transit Authority is 96, 962.

The NAICS code for Washington Metropolitan Area Transit Authority is 9221, 92612.

Washington Metropolitan Area Transit Authority

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Executive Contacts

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Shawna Stanford Director Of Customer Service Washington Metropolitan Area Transit Authority 600 5th Street, NWWashington, DC 20001

Barbara Moulton Senior Director of Customer Care Washington Metropolitan Area Transit Authority 600 5th Street, NWWashington, DC 20001

Joseph Leader Chief Operating Officer Washington Metropolitan Area Transit Authority 600 5th Street, NWWashington, DC 20001

Paul Wiedefeld General Manager & CEO Washington Metropolitan Area Transit Authority 600 5th Street, NWWashington, DC 20001

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