Thank you for using GetThatEmail.com. Here are a few frequently asked questions about the service that we provide.
GetThatEmail.com provides you with the contact information (emails, phone numbers & physical address) for thousands of companies as well as their top executives.
This information helps consumers connect directly with the right decision makers from hundreds of organizations worldwide.
You can use GetThatEmail.com to reach out directly to a company's customer service department or even their CEO. Company executives are busy people, only contact them if it's appropriate to do so.
Always try to resolve any consumer complaints through the traditional support channels before contacting a company's CEO.
Do not write to CEO’s requesting funds, sponsorship, or employment.
This website must not be used for any illicit activities, such as spamming or phishing and the use of any "scraping" or "robot" software is forbidden.
The professional use of this website, or any purpose not related to resolving consumer issues is strictly prohibited.
Yes we can, submit a request and we will try our best to add any missing companies or executives. Please allow us up to 48 hours to respond to any requests.
If you have waited more than 72 hours for a response then you may want to send a copy of the email with the same subject line, along with the words Reply Requested:
If you believe the email address is no longer valid (e.g. you receive a delivery failure notification) then let us know so that one of our moderators can look into it.
Yes, we love to hear from our users! For general suggestions & feedback you can reach out to us here.
If you would like to suggest a change to the information that we hold for a company or an executive, look for the Edit link next to their contact info.
Yes, the email addresses here are real and help thousands of people worldwide make direct contact with important decision makers.
All of the email addresses on our website are obtained through a combination of online searches and user submitted content by real people just like you.
Note that we only publish email addresses and contact information that is already publicly available online.
If you would like to contribute then please get in touch.
We try to verify, maintain and keep the data we hold as accurately as possible but we rely on external sources for this information.
Therefore we cannot always guarantee the accuracy of these contacts, however be assured that we are constantly working hard to keep the information up to date.
No, we do not sell our data. Our data is provided to help consumers with the difficult task of making direct contact with top executives from hundreds of companies worldwide.
It would be unethical to sell or offer the entire database as a whole.
By not objecting to the use of your information on GetThatEmail.com you consent for us to continue to process your personal data. If you'd like your contact details on GetThatEmail.com changed, please contact us by emailing hello@getthatemail.com.
We strongly believe that customers and businesses benefit from our service. Companies show goodwill by being honest and approachable to consumers who want to reach out to the company's top executives.
GetThatEmail.com does not publish information that is not already freely available on the internet and we only publish business contacts. Personal email addresses (such as @gmail.com or @yahoo.com) or direct dial phone numbers are strictly forbidden. If you believe such data has been published by mistake, please let us know immediately.
Yes, like most websites we use cookies to improve your experience on our site and to show you relevant advertising. To find out more, read our updated privacy policy and cookie policy.
GetThatEmail.com is funded through Pay Per Click advertising (advertisements) that appear throughout the site. These adverts allow us to continue to offer our service free of charge and without signup required.
If you believe that the information we hold is out of date or incorrect please notify us using the ‘Edit’ button on the page in question.
If you believe that our database is missing a company or executive, then submit a request and one of our moderators will try to add it to the website.
If you experience any problems using our website, or you notice something is wrong, please email hello@getthatemail.com or visit our contact page to send us a message.
We appreciate your help in keeping the site operating smoothly for all our users!
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